Returns & Exchanges

At As I Am, we want you to love your curls and coils, which is why we offer a 30-day satisfaction guarantee on all our hair care products. If a formula isn't the right fit for your unique texture, we are happy to assist with a return or exchange to ensure your hair journey remains seamless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process within 30 days of delivery.

• 2.
  Package Your Items

  Securely place the products in their original packaging, ensuring the bottles are tightly sealed to prevent leaking during transit.

• 3.
  Affix Shipping Label

  Print the prepaid return shipping label provided via email and attach it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.